FAQ

Frequently Asked Questions

How long does shipping take?
Shipping times vary depending on your location. You’ll receive tracking information when your order ships.

How can I track my order?
Once your order ships, you’ll receive an email with your tracking information.

Can I change or cancel my order?
Please contact us as soon as possible after placing your order. We’ll do our best to help before the order is processed.

What if my item arrives damaged?
Please contact us with your order information and photos of the damaged item so we can assist you.

How can I contact Lunelle Self Care?
You can reach us through our Contact page, and we’ll be happy to help.